Submitting an application is completely mandatory and you can either submit your application online or choose to do so in our physical store. We have made it as easy for you as possible to sell your gold to us so that you can concentrate on more important things instead.
If you have any questions about us, what we are doing or how the process is going, you are always welcome to contact us. You can always call us on phone 71 74 30 45, send us an email at firstname.lastname@example.org or look by our store.
The process is simple and straightforward and consists of only four steps.
Here’s what to do when you apply to sell or pledge your gold to us:
1. Submit your application
You submit an application, which you can do via our online form or by coming by our store. When you apply online, you fill in a variety of information and attach pictures of your gold. In the application, write down everything you can – and if we have more questions or need further information, we will contact you.
2. Assessment of your gold
The next step in the process is for us to assess your gold. When you apply online, we make a non-binding assessment based on your application. When you then go down to the store with your gold, our experts will, after verification, give you a final price on your gold. It is our experts’ assessment that forms the basis for how much you can get paid. When we evaluate your gold, the highest gold prices are always based on the market.
When you have said yes to the offer we have given you, we will enter into a contract to sell your gold. When we sign the contract, both parties also sign that you have the right to repurchase your gold, so that you have the right to buy it back later. Then you submit your gold to us and you receive the payment for your gold. We put the money directly into your account and you have the money right away. After that, your gold is stored in our insured stock.
When you have to buy back your gold, it will be at the price we have agreed in advance. You must transfer the redemption price to our bank account via MobilePay or in cash, and you will then be issued for gold. If you do not repurchase your gold, your repurchase right will lapse. That is, we consider the item sold to us. Should you fail to repurchase your gold, you will not be charged any additional fees or costs, nor will you be registered with RKI.
Do you have any questions that you did not find the answer to here? Then you can jump to our FAQ where you will find answers to some of the most frequently asked questions about our service.